Pre-sales Service

At LANDU, customer satisfaction is at the heart of everything we do. Our dedicated team provides personalized pre-sale consultations to help you make the perfect choice.

Free Consultation and Technical Support

LANDU assigned regional sales managers for precision district characteristics, such as weather, geography, trade policies, and product habits and tendencies. NOVASTAR builds a comprehensive support system with our professional chemists delving into additive modification and formulation development. What’s most important is that LANDU NOVASTAR offers FREE consultation and technical support to solve your problem before ordering.

Detailed Guidance Through Documents and Videos

LANDU’s basic service ensures detailed documents, such as test reports and technical data sheets. Furthermore, to minimize the difficulties for you to learn about NOVASTAR products, LANDU launched a special service to create videos based on your requirements. Easy and simple to understand, these videos include usage tutorials, performance displays, reviews, and comparisons between various products, such as amino acid and citric acid-based gypsum retarders.

Free Sample Along with Test Report

LANDU provides free samples for free shipping, indicating no cost to try and experience NOVASTAR additives. If the sample fails to meet your requirements, we offer free optimization and modification until NOVASTAR additives perform well enough. For customers who require specific test report on certain specification, we would like to introduce our innovative force to cooperate fully and completely.

Pre-Sale Done Right: Smarter Decisions, Stronger Partnerships

LANDU goes beyond just products—we partner with you from the start. Our expert pre-sale services help you make confident decisions, ensuring long-term success through quality, expertise, and unwavering support.

Contact Us

LANDU is ready to help you solve your problems and recommend suitable products to you.